We promote this programme by sending small teams of trained fundraisers at popular venues in Kuala Lumpur and Selangor.
SG Support Services Sdn Bhd helps us to manage this programme's administrative work.
Face-to-face fundraising is a regular, professional job that requires long-term commitment, hard work and specific skills. All WWF representatives undergo intensive training by WWF and the fundraising agencies, before they begin work. While we sincerely acknowledge our volunteers for playing a valuable role in certain fundraising activities, their commitments outside WWF is beyond our control thus making them not ideal for this particular type of programme.
4. What happens to the funds raised?
The funds raised are used by WWF to carry out scientific fieldwork, environmental education, policy work with the government and community programmes that aid nature conservation.
5. How do I know the authenticity of the representative?
All our representatives are required to carry their ID badge and you can also contact the WWF-Malaysia team directly via email at firstname.lastname@example.org
or call our hotline 1-300-88-99369
for further verification by providing us with the full name and phone number of the representative you wish to verify.
6. I have some feedback regarding a WWF representative. What should I do?
We are always striving to improve so we would really appreciate it if you could contact us directly (WWF contact details as below) with your feedback regarding our representatives. To enable us to better attend to your feedback, please also provide us with the following information where possible:
a. Name of representative
b. Date and location of encounter with our representative
7. How do I cancel / stop my monthly, 4-monthly or yearly donation to WWF?
Every ringgit is crucial to carry out our conservation work and we hope we continue to merit your kind support. However, should you ever need to discontinue your donation, all you have to do is provide us with a 30-day written notice before your next deduction date. If you are unable to carry on with your financial support to WWF, please contact us so that we may advise you further on how you could continue to help us in our quest to conserve.